Enhancing Management & Leadership Skills

for Managers & Supervisors

ATTENTION: Managers, Supervisors, Team Leaders, Technical Assistants, Human Relations Officers,
Administrative Officers, HRD, Business Owners & Employers

Available Schedule

June 6, 2020 (8:00am - 5:00pm)

Century Park Hotel - Vito Cruz, Manila

 

Enhancing Management & Leadership Skills for Supervisors & Managers, an intensive one-day workshop that covers the key skill areas of managers & supervisors. In fact, it’s become much more difficult because of new challenges like ever-changing technology, an increasingly diverse workforce, and the push to accomplish more with fewer resources.

It’s unbelievable just how much a supervisor has to know today to get the job done right — and to get ahead.

You need to get greater results from others. You’ll get up to speed fast in all the management essentials.

OBJECTIVES

  • Strengthen your coaching and team-building skills

  • Understand what you can do to motivate employees and what simply doesn’t work

  • Develop communication skills that help you really get through to employees, peers, and higher-ups

  • Be more effective in managing projects, objectives, and timelines

  • Discover how-to’s for dealing with difficult and nonperforming employees

  • Learn how to handle pressure, crises, and critical leadership challenges with complete confidence

  • Polish your unique leadership style to enhance your credibility and garner more respect

 

WHO SHOULD PARTICIPATE

  • Supervisors and Managers 

  • Team Leaders 

  • Those new to management within the past two years who have had no formal management training 

  • Professionals who are about to be promoted to a management position

KEY TOPICS

  • Crucial differences between being the leader and manager

  • The 21st century management paradigm

  • How to acquire a supervisor's mind-set and image

  • Functions of supervisors/managers

  • The emotional requirements of being a supervisor: Have you got what it takes?

  • Can you be friendly with your staff and still maintain respect and compliance?

  • Tips for avoiding the problems that come from supervising friends and former coworkers

  • Most common mistakes that new supervisors make and how to avoid them

MODULE 1: THE MANAGER - DEVELOPING YOUR PERSONAL LEADERSHIP STRENGTHS

  • How to build the leadership strengths you've identified and shore up your weaknesses

  • Management control/feedback loop

  • Skills required of supervisors/managers

  • Difference between a manager and a leader

  • Difference between a supervisor and a manager

  • Top 10 qualities of a manager

  • What makes an effective manager

  • Why your "people skills" will be the No. 1 driver of your success as a leader

  • Adopting the "success habits" that effective leaders swear by

  • Understanding how your leadership style can work for or against your employees

  • What are the keys to results? Focusing your efforts that makes the greatest impact

MODULE 2: BUILDING A HIGHLY MOTIVATED, HIGH-PERFORMANCE TEAM

  • Recognizing the crucial role you play in driving your team's effectiveness

  • Source of responsibility

  • Leadership qualities

  • Leadership traits

  • Styles of leaderships

  • New leaders to take note

  • New leader traps

  • Coaching and delegation

  • 6 steps for successful delegation

  • Building relationships that enhance cooperation among team members

  • Understanding the basic things that motivate today's workers

MODULE 3: THE MECHANICS OF THE MANAGER'S JOB

  • Team building and conflict management

  • Introduction to customer service

  • Telephone etiquette

  • Customer service in the 21st century

  • 10 rules for great customer service

  • 17 indisputable laws of teamwork

  • 7 C's of team building

  • 5 characteristics of a great team

  • Do's and don'ts for effective interviewing

MODULE 4: THE MANAGER AS PERSON

  • 21st century models

  • Johari's Window Model

  • 9 personality types

  • How to respond to pressure

  • The iceberg

  • Stress management skills

Seminar Fee:

(Inclusive of snacks, learning materials and certificate​)


Early-Bird Rate: Php. 7,000.00 per participant (Payment made through bank deposit atleast 1 day [cut-off time: 11:00am] before the seminar)

On-the-Day Rate: Php. 8,000.00 per participant

*Please make all check payments payable to "IPG Training Institute for Professional Advancement"

© 2012-2020 by IPG Training Institute For Professional Advancement. All rights reserved.

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