CANCELLATION & REFUND POLICY
CANCELLATION BY THE PARTICIPANT
Participant may request for a refund of the amount paid for the seminar/webinar less the 30% processing fee within 5 working days or may opt to use the payment for a seminar/webinar of equal value within 45 days. Cancellation must be done in writing by the participant via e-mail at least 3 days before the event and must be duly acknowledged by a reference number provided by IPG Training Institute for Professional Advancement. Non-appearance on the date of the paid seminar/webinar without prior cancellation notice by the participant in writing forfeits the full amount paid. In the event that the participant will not be able to complete the training may it be in the form of seminars or webinars due to problems on their end, which are not limited to power shortage, internet connectivity issues, IPG-TIPA will not be held liable and will not be subject to a refund or transfer to the next available schedule. It is the sole responsibility of the participant to make sure that internet connectivity will not be an issue when availing the scheduled webinars.
CANCELLATION BY IPG TRAINING INSTITUTE FOR PROFESSIONAL ADVANCEMENT
Participant may request for a refund of the FULL AMOUNT within 10 working days or opt to use the payment for a seminar of equal value within 45 days of cancellation. Refund will be sent via bank deposit to your account.
CANCELLATION OF SCHEDULED TRAININGS & SEMINARS DUE TO ACTS OF GOD
In the event that Acts of God or events outside of human control applies, which include but are not limited to war, fire, labor strike, extreme weather, public health hazards or other national emergencies, IPG-TIPA may be forced to cancel scheduled trainings and seminars/webinars. The company will make reasonable effort, but cannot guarantee to provide alternative options to undergo scheduled trainings or seminars/webinars, either via change of schedule or method of delivery. The company does not refund fees paid for cancelled trainings and seminars due to Acts of God and shall not be held liable for any loss resulting from such events outside of human control.